In order to request a Custom Toolkit, you must have a PDF of the SOC report to upload to AuditMiner. Please note we only use the provided SOC report to create the SOC Toolkit. We NEVER provide the SOC Report to anyone else.
Requesting A Custom Toolkit
Step 1: Navigate to the Store and select the Get Started button in the blue shaded Request a Toolkit box.
Step 2: Upload the SOC Report for which you'd like us to create a SOC Toolkit. This should be in .pdf format. Then select the Review Your Request button.
Step 3: In the text box provided, please share any additional details you'd like us to know. Then select Submit Request.
Please be aware that creating a Custom Toolkit can take up to 3 weeks. You will be alerted when your Custom Toolkit is ready for purchase.
Tracking a Custom Toolkit Request
Upon Submission
When you submit your Custom Toolkit Request, a green banner will immediately appear in the upper right of the webpage confirming successful submission. Additionally, you will receive an email from support@auditminer.com confirming we've received your request.
Check the Status
Navigate to Purchases on the AuditMiner Platform, then the Requested Toolkits tab. Your confirmation email will contain a link to Check Status, which will also link you to this screen. Here you can see the status of your Custom Toolkit Request.
Statuses:
New Request - The initial status of a successfully submitted request
In Progress - The status of a SOC Toolkit the AuditMiner Team is actively working on completing
Fulfilled - Once the SOC Toolkit is complete, the AuditMiner Team will mark it fulfilled.
Purchasing the Custom Toolkit
Once your Custom Toolkit Request is updated to Fulfilled status, you will receive an email from support@auditminer.com prompting you to purchase the SOC Toolkit.
Step 1: Within the email, select the View the Toolkit button. This will take you directly to the SOC Toolkit in the Store.
Step 2: Select Add to Cart
Step 3: Follow the steps in this article to complete the purchase